Shipping policy
Shipping Policy
Last updated: May 18, 2026
At Arvetta, we are committed to providing reliable international shipping and a smooth delivery experience for our customers worldwide.
Processing Time
Orders are typically processed within 1 to 3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
During periods of high demand, processing times may be slightly extended.
Estimated Delivery Time
Estimated delivery times generally range between 7 and 18 business days depending on the destination country and local carrier operations.
Please note that delivery times are estimates and may vary due to customs procedures, weather conditions, logistics delays, or other external factors beyond our control.
Shipping Coverage
We currently ship to multiple countries across Europe and selected international regions.
If shipping is unavailable to your location, you will be notified during checkout.
Shipping Costs
We offer free standard shipping on all orders unless otherwise stated during promotional campaigns or special conditions.
Additional shipping options may be available at checkout depending on your location.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking link.
Tracking updates may take a few days to appear depending on the carrier.
Customs, Duties & Taxes
Depending on your country, customs duties, import taxes, or additional fees may apply upon delivery.
These charges are determined by your local customs authority and are the responsibility of the customer.
Multiple Shipments
If your order contains multiple items, products may be shipped separately depending on stock availability and warehouse logistics.
In such cases, you may receive multiple tracking numbers.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping and contact information at checkout.
Arvetta is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears lost during transit, please contact our support team.
We will work with the shipping carrier to investigate the issue and provide an appropriate solution whenever possible.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery and include clear photos of the package and product.
Contact Information
If you have any questions regarding shipping or delivery, please contact us:
📧contact@arvetta.de